This privacy policy explains how William Transfer collects, uses, and protects information when visitors use our website or contact us to request Beirut taxi service, Beirut airport transfers, city rides, or private taxi transfers across Lebanon.
Information We Collect
When you contact William Transfer by WhatsApp, phone, or through the website, we may collect the details needed to arrange your ride. This may include your name, phone number, pickup location, destination, date, pickup time, number of passengers, luggage details, and flight number for airport pickup.
How We Use Your Information
We use your information to respond to your request, confirm ride details, arrange pickup, coordinate with the driver, provide customer support, and improve our taxi and private transfer services.
WhatsApp and Phone Communication
Most bookings are arranged directly through WhatsApp or phone. When you contact us through these channels, your communication is also subject to the privacy practices of the platform or service you use.
Website Analytics
Our website may use basic analytics tools to understand how visitors use the site, which pages are visited, and how users find our services. This helps us improve our Beirut taxi, airport transfer, and Lebanon taxi content.
Cookies
The website may use cookies or similar technologies to support normal website functions, improve performance, and understand visitor activity. You can manage or disable cookies through your browser settings.
Sharing Information
William Transfer does not sell your personal information. We may share necessary ride details only with the driver or service provider involved in arranging your requested taxi or transfer.
Data Security
We take reasonable steps to protect booking details and communication information. However, no online communication method is completely secure, so please avoid sending sensitive information that is not needed for your ride.
Data Retention
We keep booking and communication details only as long as needed to manage requests, provide service, handle follow-up questions, and maintain basic business records.
External Links
Our website may include links to other pages or third-party services such as WhatsApp. We are not responsible for the privacy practices or content of external websites or platforms.
If you have questions about this privacy policy or how William Transfer handles booking information, please contact us through the Contact William Transfer page.